Omnichannel Intake

Omnichannel Intake

Any channel, any case type.

One AI-driven platform.

One AI-driven platform.

Intake

Intake

Intake

Case types across your organization,
captured with care.

Case types across your organization,
captured with care.

Spot brings incident intake to the tools people already use: mobile browsers, WhatsApp, email, and a voice hotline built for frontline teams. Whether an employee flags harassment, a supplier blows the whistle, or a supervisor logs a corrective action, Spot conducts a responsive interview, produces an audit‑ready record, and routes the case to the right team for investigation or approval.

Spot brings incident intake to the tools people already use: mobile browsers, WhatsApp, email, and a voice hotline built for frontline teams. Whether an employee flags harassment, a supplier blows the whistle, or a supervisor logs a corrective action, Spot conducts a responsive interview, produces an audit‑ready record, and routes the case to the right team for investigation or approval.

Mobile Web App
Mobile Web App
Mobile Web App
Texting
Texting
Texting
Web Forms
Web Forms
Web Forms
Frontline Workers Hotline
Frontline Workers Hotline
Frontline Workers Hotline
WhatsApp
WhatsApp
WhatsApp

Universal Web App

Universal Web App

Universal Web App

Web app, accessible on desktop or mobile

Report issues in seconds—no install, no login, no barrier to reporting.

Launchable via QR code or custom link. Works on any browser running on iOS, Android, Windows, macOS, or shared devices. Use as an entry point for case types across your organization.

Simplicity

As simply as texting

Adaptive AI questioning clarifies dates, witnesses, and other details in real time. Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

Simplicity

As simply as texting

Adaptive AI questioning clarifies dates, witnesses, and other details in real time. Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

Simplicity

As simply as texting

Adaptive AI questioning clarifies dates, witnesses, and other details in real time. Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

AI-guided interviews

Best practices, thorough intake

AI-guided interviews apply best practices—free of judgment or bias—for thorough intake.

AI-guided interviews

Best practices, thorough intake

AI-guided interviews apply best practices—free of judgment or bias—for thorough intake.

AI-guided interviews

Best practices, thorough intake

AI-guided interviews apply best practices—free of judgment or bias—for thorough intake.

Forms

Simple forms for straightforward incidents

Prefer a static form? Spot can give employees the option to message with the AI or to simply fill out a form.

Forms

Simple forms for straightforward incidents

Prefer a static form? Spot can give employees the option to message with the AI or to simply fill out a form.

Forms

Simple forms for straightforward incidents

Prefer a static form? Spot can give employees the option to message with the AI or to simply fill out a form.

Anonymity

Two‑way, anonymous

Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

Anonymity

Two‑way, anonymous

Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

Anonymity

Two‑way, anonymous

Two‑way, anonymous‑optional follow‑ups without revealing reporters' contact info.

Email

Email

Email

From inbox to structured incident report.

Dedicated intake address (e.g., speakup@yourco.com) auto‑forwards to Spot.

AI review extracts key facts and follows up with reporters for missing info.

Threaded replies stay synced to the case file, preserving chain of custody.

Two‑way, anonymous‑optional follow‑ups without revealing reporters' email addresses.

Hotline

Hotline

Hotline

Frontline Workers Hotline

A modern helpline for the deskless majority.

Voice intake works on basic Internet-enabled phones—no apps to install and no logins makes Spot perfect for warehouses, clinic floors, and field sites.

Structured report available minutes after the call ends.

Mobile-first, 24/7 accessibility eliminates barriers to entry; employees can speak up in real time, when incidents are fresh in their minds.

Ability to add an email address for anonymous-optional follow-up.

Texting

Texting

Texting

WhatsApp

Meet global teams where they already chat.

WhatsApp Business integration with end‑to‑end encryption intact. AI summaries deliver clean, structured data. Seamless hand‑off to investigators without exposing personal numbers.

Features

Features

Features

Core Omnichannel Intake Features

Enterprise-grade capabilities that turn every channel into trusted intake.

Enterprise-grade capabilities that turn every channel into trusted intake.

AI-powered interviews

Conversational AI applies proven investigation techniques—free of judgment, bias, or awkward pauses.

Adaptive questioning

Omnichannel access

Frontline-ready

Instant, audit-ready reports

Seamless escalation

AI-powered interviews

Conversational AI applies proven investigation techniques—free of judgment, bias, or awkward pauses.

Adaptive questioning

Omnichannel access

Frontline-ready

Instant, audit-ready reports

Seamless escalation

AI-powered interviews

Conversational AI applies proven investigation techniques—free of judgment, bias, or awkward pauses.

Adaptive questioning

Omnichannel access

Frontline-ready

Instant, audit-ready reports

Seamless escalation

Ready for next-generation case intake—on any device, in any channel, no matter what's going on?

Ready for next-generation case intake—on any device, in any channel, no matter what's going on?

Ready for next-generation case intake—on any device, in any channel, no matter what's going on?